Download Conflict Communication Skills - Handle Disagreement at Work Torrent

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Conflict Communication Skills - Handle Disagreement at Work

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1 - Section 1 Introduction to Communicating through Disagreement

1. Lesson 1.1 Welcome to the Course.mp4

MP4

25.7 MB

2 - Section 2 Separate the Person from the Problem

3 - Section 3 Listening Skills for Disagreement

10. Lesson 3.3 Asking Clarifying Questions.mp4

MP4

55.3 MB

11. Lesson 3.4 Identifying the Real Disagreement.mp4

MP4

50.3 MB

4 - Section 4 Expressing Your Perspective Clearly

12. Lesson 4.1 How to Say What You Think without Sounding Defensive.mp4

MP4

44.4 MB

13. Lesson 4.2 Use Evidence, Not Emotion Alone.mp4

MP4

42.8 MB

14. Lesson 4.3 Disagreeing Professionally.mp4

MP4

40.8 MB

15. Lesson 4.4 Avoiding Communication Traps.mp4

MP4

51.4 MB

5 - Section 5 Managing Difficult Moments

16. Lesson 5.1 What to Do When the Other Person Gets Defensive.mp4

MP4

45.6 MB

17. Lesson 5.2 What to Do When Emotions Escalate.mp4

MP4

65.5 MB

18. Lesson 5.3 Handling Interruptions and Pushback.mp4

MP4

39.3 MB

19. Lesson 5.4 When You Are Wrong or Partly Wrong.mp4

MP4

49.2 MB

6 - Section 6 Finding Common Ground and Moving Forward

20. Lesson 6.1 Look for Shared Goals.mp4

MP4

45.4 MB

21. Lesson 6.2 Moving from Positions to Interests.mp4

MP4

49.9 MB

22. Lesson 6.3 Creating Options Instead of Arguing Over One Answer.mp4

MP4

43.7 MB

23. Lesson 6.4 Agreeing on Next Steps.mp4

MP4

46.9 MB

7 - Section 7 Applying the Skills in Real Situations

1. Role Play Communicating Through Disagreement with Coworkers, Leaders, Clients, a.html

HTML

2.7 KB

24. Lesson 7.1 Disagreeing with a Coworker.mp4

MP4

40.9 MB

25. Lesson 7.2 Disagreeing with a Manager or Leader.mp4

MP4

47.6 MB

26. Lesson 7.3 Disagreeing with a Client or Customer.mp4

MP4

50.9 MB

27. Lesson 7.4 Disagreeing in Meetings.mp4

MP4

42.3 MB

28. Lesson 7.5 Disagreeing by Email or Chat.mp4

MP4

44.2 MB

8 - Section 8 Course Wrap-Up and Practice

29. Lesson 8.1 The Communicating through Disagreement Framework.mp4	MP4	37.8 MB
30. Lesson 8.2 Practice Exercise Rewrite a Difficult Response.html	HTML	11.8 KB
31. Lesson 8.3 Practice Exercise Plan a Difficult Conversation.html	HTML	5.5 KB
31. Lesson-83-Practice-Exercise.pdf	PDF	1.9 MB
32. Lesson 8.4 Course Wrap up.mp4	MP4	28.1 MB

8. Lesson 3.1 Listening to Understand, Not to React.mp4

MP4

41.4 MB

9. Lesson 3.2 Reflecting Back What You Heard.mp4

MP4

49.6 MB

4. Lesson 2.1 Separate the Person from the Problem.mp4

MP4

55.5 MB

5. Lesson 2.2 Stay Curious Before You Respond.mp4

MP4

64.1 MB

6. Lesson 2.3 Emotional Control during Tense Conversations.mp4

MP4

63.3 MB

7. Lesson 2.4 Respect Does Not Mean Agreement.mp4

MP4

64.4 MB

2. Lesson 1.2 Why Disagreement Feels Difficult.mp4

MP4

40.9 MB

3. Lesson 1.3 The Goal Is Not to “Win” the Conversation.mp4

MP4

39.4 MB

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Conflict Communication Skills - Handle Disagreement at Work

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