Jon, Andy and Julia all work at Beacon Radio in Wolverhampton. The radio station is based in a Victorian property named Normanhurst House which is said to have once been an orphanage. They claim that many members of staff have either heard or seen the ghosts of children laughing and playing in and around the building. Many have seen disturbing dark figures, once causing Andy to flee the building in terror whilst working there alone at night. Mia believes that the property is haunted by the ghost of a man called Frederick, wrongly accused of a crime involving a missing child.