When Holby is overwhelmed by a winter crisis, Ric goes above and beyond to treat his patients. But as the pressure reaches fever pitch, can he continue to accept Holby surviving on nothing more than good will and the occasional miracle? To Jac and Fletch's concern, a grief-stricken Frieda immerses herself completely in work, but when she's challenged by a patient's confrontational father, and with her emotions running high, Frieda embarks on a fight she has to win. When Ange has her work cut out on YAU thanks to an obstinate teenager, it's down to Essie to persuade an unwilling Ange to enlist help from a source who's a bit too close to home.