The first cleaner is cafe owner Sandra, who hates dirt and germs so much that she forbids outside clothes to be worn indoors. Sandra helps Karl, who lives an alternative lifestyle on a boat in Norfolk with his dog Cooper. With a stinking toilet and a galley filled with mouldy pans, Sandra faces the biggest cleaning job of her life. The second volunteer cleaner is Maxine, who hates clutter and spends up to four hours each day keeping her home looking pristine. Maxine meets retired librarian Dianne, who lives in a house in Norwich which she hasn't cleaned in three years. Dianne's kitchen is so bad, she eats breakfast in a cafe opposite. And Hayley and her fellow cleaners tackle some disgusting showers.