A polar bear suit being couriered to a stage show is borrowed by Mario and Luigi to impress Luigi's latest girlfriend. All hell breaks loose when footage of Mario dancing in the suit is uploaded on YouTube. The newcomer Leanne is told to fill in for a sick despatcher and spends the day with the horny guys from despatch. The air conditioning becomes an issue with the phone room and despatch fighting over the thermostat. Keith finds out the twins are road raging his Regional Manager and boss Amanda. Abdullah Azar, the stinky courier, is told to buy a deodorant, George, the disabled worker is learning the forklift, and an angry gay florist wants his misplaced mushrooms.