After the news breaks of Diana and Dodi’s fatal car accident, Charles and Fayed fly separately to Paris to supervise arrangements. The tragedy generates a vast outpouring of public grief, which catches the Queen off-guard. While she remains at Balmoral, popular anger builds about her absence from London and the perceived callousness of the Royal Family. Charles, recognising the precariousness of their position, urges the Queen to depart from rigid protocol and make herself visible to the public. At the same time as Diana’s death sends shockwaves through the Palace, Fayed processes the loss of his cherished son. Hoping that the news will bring him and the Royal Family together in shared grief, he instead finds himself increasingly shunned.