With Steve away on assignment, Norm arrives to find Roger unloading and inspecting the last delivery from the garden center. On the sun porch floor, tiling contractor Joe Ferrante shows Norm how to apply grout around the new 12-inch by 12-inch Chinese slate tiles. Meanwhile, Steve and interior designer Carolina Tress-Balsbaugh visit a boutique in Boston that has been manufacturing custom lampshades for 150 years. Things heat up in the master bath as Richard tries out the new steam shower, then shows Norm how it works. Painting contractor Jim Clark demonstrates tips and techniques for prepping and painting the interior of the house, and flooring contractor Pat Hunt installs a new floating oak floor in the master suite. In the backyard, Roger shows Kim how creative landscaping can conceal the external air conditioning condensers.