Download Udemy - ISO - IEC 20000-1 - 2018 - Service Management System Essentials Torrent

Torrent Contents Size: 1.5 GB

Udemy - ISO - IEC 20000-1 - 2018 - Service Management System Essentials

▼ show more 36 files

1 -Essential Terminology in ISOIEC 20000-12018.mp4	MP4	25 MB
1 -Integrating Knowledge The Pillars of a Successful SMS.mp4	MP4	32.8 MB
1 -Introduction to Auditing the Service Management System (SMS).mp4	MP4	29.2 MB
1 -Overview of Resolution Processes in Service Management.mp4	MP4	30.4 MB
1 -Overview of Service Management System (SMS) Requirements.mp4	MP4	24.8 MB
1 -Planning for SMS Implementation.mp4	MP4	30.6 MB
1 -Principles of Service Design.mp4	MP4	30.5 MB
1 -The Importance of Relationship Processes in Service Management.mp4	MP4	28.5 MB
1 -Understanding ISOIEC 20000-12018.mp4	MP4	32.1 MB
1 -Understanding Service Delivery Processes.mp4	MP4	41.4 MB
2 -Building a Cross-Functional Implementation Team.mp4	MP4	29.1 MB
2 -Effective Communication Methodologies.mp4	MP4	25.1 MB
2 -Establishing Context and Scope of the SMS.mp4	MP4	26.4 MB
2 -Incident Management Key Concepts and Best Practices.mp4	MP4	28.3 MB
2 -Planning and Preparing for an SMS Audit.mp4	MP4	24.7 MB
2 -Service Level Agreements (SLAs) Purpose and Design.mp4	MP4	40 MB
2 -Service Transition Planning.mp4	MP4	29.1 MB
2 -Strategic Planning for Long-Term Success.mp4	MP4	35.4 MB
2 -The Importance of ISOIEC 20000-12018 in Service Management.mp4	MP4	33.4 MB
2 -Understanding Service Management Concepts.mp4	MP4	26.9 MB
3 -Business Relationship Management (BRM) Best Practices.mp4	MP4	27.3 MB
3 -Conducting the SMS Audit.mp4	MP4	33.5 MB
3 -Developing and Documenting SMS Processes.mp4	MP4	29.4 MB
3 -Effective Communication and Stakeholder Engagement.mp4	MP4	38.6 MB
3 -Historical Evolution of Service Management Standards.mp4	MP4	30.1 MB
3 -Leadership and Commitment in Service Management.mp4	MP4	30.1 MB
3 -Managing Change through the Service Transition Process.mp4	MP4	42.5 MB
3 -Problem Management Preventing Recurrences.mp4	MP4	30.1 MB
3 -Service Reporting Essentials.mp4	MP4	28.4 MB
3 -The Role of Stakeholders in Service Management.mp4	MP4	27.5 MB
4 -Budgeting and Accounting for Services.mp4	MP4	30.2 MB
4 -ISOIEC 20000-12018 in Your Organization's Service Management System.mp4	MP4	29.6 MB
4 -Leveraging Technology for Operational Efficiency.mp4	MP4	35.9 MB
4 -Planning for the SMS.mp4	MP4	27.4 MB
4 -Reporting Audit Findings and Nonconformities.mp4	MP4	30.6 MB
4 -Service Request Fulfillment Processes and Best Practices.mp4	MP4	29.4 MB
4 -Service Testing and Validation.mp4	MP4	41.7 MB
4 -Supplier Management and Partnerships.mp4	MP4	25.7 MB
4 -Terminology Related to Service Level Agreements (SLAs).mp4	MP4	24 MB
4 -Training and Education for Successful SMS Adoption.mp4	MP4	27.6 MB
5 -Challenges and Solutions in Relationship Management.mp4	MP4	26.6 MB
5 -Continual Improvement of the SMS.mp4	MP4	34.5 MB
5 -Continuous Improvement in Service Design and Transition.mp4	MP4	43.3 MB
5 -Control Processes in Service Management.mp4	MP4	27.7 MB
5 -Cultivating a Culture of Continuous Improvement.mp4	MP4	35.7 MB
5 -Managing Service Performance and Improvement.mp4	MP4	28.1 MB
5 -Monitoring, Review, and Continuous Improvement.mp4	MP4	28.2 MB
5 -Support and Resources for the SMS.mp4	MP4	27.2 MB
6 -Putting It All Together Actionable Strategies for Success.mp4	MP4	38.8 MB
Bonus Resources.txt	TXT	102.4 B
Get Bonus Downloads Here.url	URL	204.8 B

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Udemy - ISO - IEC 20000-1 - 2018 - Service Management System Essentials

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