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Customer Service Fundamentals [2014, ENG]

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Customer Service Fundamentals [2014, ENG]

Torrent Contents Size: 791.33 MB

Customer Service Fundamentals [2014, ENG]
0 Introduction
151583_00_01_WL30_Welcome-2014-04-07-23-14-50.mp4
MP4
7.48 MB
151583_00_02_MM30_Exercise-2014-04-07-23-14-53.mp4
MP4
2.33 MB
1 The Value of Understanding Customer Service
151583_01_01_MM30_Define-2014-04-07-23-14-55.mp4
MP4
37.83 MB
151583_01_02_MM30_Value-2014-04-07-23-14-59.mp4
MP4
30.3 MB
151583_01_03_MM30_Identity-2014-04-07-23-15-02.mp4
MP4
31.67 MB
151583_01_04_MM30_Creating-2014-04-07-23-15-04.mp4
MP4
46.41 MB
151583_01_05_MM30_Seeing-2014-04-07-23-15-07.mp4
MP4
35.12 MB
2 Building Rapport
151583_02_01_MM30_Rapport-2014-04-07-23-15-11.mp4
MP4
33.31 MB
151583_02_02_MM30_Techniques-2014-04-07-23-15-15.mp4
MP4
26.07 MB
151583_02_03_MM30_InPerson-2014-04-07-23-15-18.mp4
MP4
33.81 MB
151583_02_04_MM30_Phone-2014-04-07-23-15-21.mp4
MP4
30.38 MB
151583_02_05_MM30_Email-2014-04-07-23-15-25.mp4
MP4
18.94 MB
151583_02_06_MM30_StartConvo-2014-04-07-23-15-28.mp4
MP4
23.81 MB
151583_02_07_MM30_PractileBuild-2014-04-07-23-15-31.mp4
MP4
27.94 MB
3 Exceeding Epectations
151583_03_01_MM30_Focusing-2014-04-07-23-15-34.mp4
MP4
25.73 MB
151583_03_02_MM30_ActiveListening-2014-04-07-23-15-38.mp4
MP4
39.16 MB
151583_03_03_MM30_Barriers-2014-04-07-23-15-41.mp4
MP4
40.9 MB
151583_03_04_MM30_Emotional-2014-04-07-23-15-45.mp4
MP4
36.21 MB
151583_03_05_MM30_Managing-2014-04-07-23-15-49.mp4
MP4
45.66 MB
151583_03_06_MM30_ExtraMile-2014-04-07-23-15-53.mp4
MP4
44.63 MB
151583_03_06_MM30_ExtraMile-2014-04-07-23-15-54.mp4
MP4
13.6 MB
151583_03_07_MM30_PracticeExceed-2014-04-07-23-15-56.mp4
MP4
4.83 MB
4 Solving Problems
151583_04_01_MM30_Resolution-2014-04-07-23-16-35.mp4
MP4
12.83 MB
151583_04_02_MM30_Ownership-2014-04-07-23-16-38.mp4
MP4
12.11 MB
151583_04_03_MM30_Expanding-2014-04-07-23-16-40.mp4
MP4
10.04 MB
151583_04_04_MM30_Prevent-2014-04-07-23-16-43.mp4
MP4
9.57 MB
151583_04_05_MM30_Diffusing-2014-04-07-23-16-46.mp4
MP4
16.27 MB
151583_04_06_MM30_Empathizing-2014-04-07-23-16-51.mp4
MP4
12.71 MB
151583_04_07_MM30_Anchoring-2014-04-07-23-16-54.mp4
MP4
11.06 MB
151583_04_08_MM30_PracticeSolve-2014-04-07-23-16-58.mp4
MP4
11.02 MB
5 Measuring Your Success
151583_05_01_MM30_CustomerReview-2014-04-07-23-21-20.mp4
MP4
9.89 MB
151583_05_02_MM30_Data-2014-04-07-23-21-26.mp4
MP4
13.86 MB
151583_05_03_MM30_Feedback-2014-04-07-23-21-31.mp4
MP4
10.84 MB
151583_05_04_MM30_Employees-2014-04-07-23-21-36.mp4
MP4
8.66 MB
6 Wrap-Up
151583_06_01_MM30_Earning-2014-04-07-23-17-26.mp4
MP4
7.54 MB
151583_06_02_MM30_ActionPlan-2014-04-07-23-17-31.mp4
MP4
8.36 MB
AceMerlin.Torrents.nfo
NFO
4.81 KB
Exercise Files
Ex_Files_Cust_Serv_Fund.zip
ZIP
438.58 KB

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